Privacy policy

Last updated: July 24, 2025

Lecien Co., Ltd. ("we", "us", or "our") operates this store and website (including all related information, content, features, tools, products, and services) and provides a curated shopping experience (the "Services"). We are powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, purchase from, or otherwise contact us regarding the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal information we collect or process

When we use the term "personal information", we mean information that identifies or can reasonably be linked to you or another individual. We may collect or process the following categories of personal information depending on how you use the Services and applicable law:

  • Contact details including name, billing address, shipping address, phone number, and email address.
  • Financial information including payment card details, payment method, and transaction details.
  • Account information including username, password, security questions, and preferences.
  • Transaction information including viewed, carted, purchased, returned, exchanged, or cancelled products and order history.
  • Communications with us including customer support enquiries.
  • Device information including device, browser, network connection, IP address, and unique identifiers.
  • Usage information about how you interact with the Services.

Sources of personal information

  • Directly from you when you create an account, use the Services, or contact us.
  • Automatically through the Services including via cookies and similar technologies.
  • From service providers who collect or process personal information on our behalf.
  • From partners and other third parties where permitted by law.

How we use personal information

  • Provide, customize, and improve the Services including fulfilling orders, processing payments, arranging delivery, managing accounts, and personalizing your experience.
  • Marketing and advertising including promotional emails and online advertising based on your activity.
  • Security and fraud prevention including authentication and detecting unlawful activity.
  • Communications including customer support.
  • Legal reasons including compliance with law and enforcement of our policies.

How we disclose personal information

We may disclose personal information to Shopify, vendors, payment processors, logistics partners, marketing partners, affiliates, and authorities where required by law or business transactions such as mergers.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access and use of the Services. Information you submit may be transmitted to Shopify and third parties outside your country. We may use enhanced Shopify features incorporating data from your interactions with our store, other merchants, and Shopify. Where Shopify processes personal information for these purposes, Shopify is responsible for that processing. See the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children's data

The Services are not directed to children, and we do not knowingly collect personal information from children below the age of majority.

Security and retention

No security measure is perfect. We retain personal information only as long as necessary for the purposes described or as required by law.

Your rights and choices

Depending on applicable law, you may have rights to access, delete, correct, or port your personal information, and to opt out of marketing emails via unsubscribe links.

Complaints

If you have concerns about our handling of personal information, please contact us. You may also have the right to lodge a complaint with a data protection authority.

International transfers

Your personal information may be transferred, stored, and processed outside your country. Where required, we use recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this website with an updated "Last updated" date.

Contact

For questions about this Privacy Policy or to exercise your rights, please email shop@lecien.com.