Privacy Policy

Last updated: Jul 7th, 2026

LECIEN Corporation ("LECIEN", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase from this website.

By using this website, you agree to the practices described in this Privacy Policy.

1. Data Controller

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), the data controller is:

LECIEN Corporation
3F Wacoal Kyoto Building
103 Shichijo Goshonouchi Minamimachi
Shimogyo-ku, Kyoto 600-8864
Japan

Email: shop@lecien.com

Telephone: +81-120-817-125

Business Hours:
10:00–17:00 Japan Standard Time (JST)
(excluding Saturdays, Sundays and Japanese national holidays)

2. Personal Data We Collect

Depending on your interaction with our website, we may collect:

Identity Information

  • Name

  • Billing address

  • Shipping address

Contact Information

  • Email address

  • Telephone number

Order Information

  • Products purchased

  • Order history

  • Payment status

  • Shipping information

Payment Information

Payments are securely processed by our payment service providers.

We do not store complete credit card numbers.

Device Information

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language settings

  • Time zone

  • Cookies

  • Website usage information

3. Legal Basis for Processing (GDPR Article 6)

Where GDPR applies, we process personal information based on one or more of the following legal grounds:

  • Performance of a contract (processing orders and providing products)

  • Compliance with legal obligations

  • Legitimate interests (fraud prevention, website security, customer service, business improvement)

  • Your consent (marketing communications and certain cookies)

4. How We Use Your Personal Data

We use your information to:

  • Process and fulfill orders

  • Arrange shipment and delivery

  • Process payments

  • Provide customer support

  • Prevent fraud

  • Improve our website and services

  • Send transactional emails

  • Send promotional communications where permitted by law

  • Comply with applicable legal obligations

5. Sharing Personal Data with Service Providers

We share personal information only where necessary to operate our business.

Examples include:

  • Shopify (e-commerce platform)

  • Payment processors

  • DHL and other shipping carriers

  • IT hosting providers

  • Analytics providers

  • Professional advisers

  • Government authorities where legally required

These service providers process personal data only on our behalf or as otherwise permitted by law.

6. International Transfers

Our business is operated from Japan.

Personal information may be transferred to and processed in Japan.

Japan has been recognized by the European Commission as providing an adequate level of protection for personal data under the GDPR.

Some service providers may process personal information in countries outside your country of residence. Where required, we implement appropriate safeguards in accordance with applicable law.

7. Data Retention

We retain personal information only for as long as necessary to:

  • fulfill orders;

  • provide customer support;

  • comply with tax, accounting, and legal obligations;

  • resolve disputes;

  • enforce our agreements.

Retention periods vary depending on the type of information and applicable legal requirements.

8. Your GDPR Rights

If you are located in the European Union or European Economic Area, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of personal data

  • Restrict processing

  • Object to processing

  • Receive your data in a portable format

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with your local supervisory authority

These rights may be subject to certain legal limitations.

9. How to Exercise Your Rights

To exercise your privacy rights, please contact us at:

Email:
shop@lecien.com

Please include sufficient information for us to verify your identity and process your request.

For your protection, we may request additional information to verify your identity before responding.

10. Response Time

We will respond to requests regarding your personal information without undue delay and, where applicable under the GDPR, within one month after receiving your request.

Where permitted by law, this period may be extended if the request is particularly complex or numerous.

11. Contact Information

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us.

LECIEN Corporation

Email:
shop@lecien.com

Telephone:
+81-120-817-125

Business Hours:
10:00–17:00 JST
(excluding Saturdays, Sundays and Japanese national holidays)

Address:
3F Wacoal Kyoto Building,
103 Shichijo Goshonouchi Minamimachi,
Shimogyo-ku,
Kyoto 600-8864,
Japan

12. Cookie Policy

We use cookies and similar technologies to:

  • enable website functionality;

  • remember user preferences;

  • analyze website performance;

  • improve user experience.

Some cookies are necessary for the operation of the website.

Analytics and marketing cookies are used only where permitted under applicable law.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The revised version will be posted on this page with an updated "Last updated" date.